Trouble with BH Website
Trouble with BH Website
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Has anyone else had problems with the BH website? It's been OK to login to the Website but up on the left-hand side of the screen the menu bar has gone? Worked Out that the only way to access the Website is to scroll down to the 'Sitemap' and you can go to wherever you need to Go!
Just wondered if it was just me? Or indeed the BH Website?
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I have been having this issue as well for 3 days now, I haven't been able to see the forums properly or any of the comps or menu. I can only see forum posts by looking up specific forum threads =( not sure what is going on, I have not had this issue before.
To get into the Competitions and Forums just scroll right down to the very bottom of the page and see Sitemap click on that and You can go anywhere on the website.
Guess it must be the Website not me at all, I hope that they will fix it soon.
Thanks **margi*, I am able to access the pages now =)
Only when I do it from my phone. On the computer it's fine but issues when I login on the iphone only.
My only access to BH is on my Smartphone unfortunately as I don't have a computer or iPad so I hope that they can fix the issue.
I'm also having issues. I can use the site on mobile but can't log into the site on the computer. Says my IP address is blocked from too many log in attempts???
I had the same problem they said exactly the same thing as you got all I did was redo my password definitely something wrong hope that I don't have to do it all over again.
I haven't had any problems, different devices are all working fine for me. I wonder whats causing it?
am on my phone for past week...never mind
Hi BH - I signed up 2 weeks ago but I'm not receiving any emails. I've updated my profile a few times in the hopes it might trigger the emails but unfortunately they are not coming through :(
dandeliondaisy Contact BH and tell them that you are not receiving your emails and they should be able to fix the problem for you.
https://www.beautyheaven.com.au/contact-us
Copy and paste this link into a webpage.
Hope that you get the problem resolved.
Thank you Margi59! will do x
Im having major issues with being logged out of the site every 60 seconds...ggrr Anyone else having issues?
Hi Meedee have you cleared your cache on your computer or phone you can also clear history as well on your browser, if you still can't login then you can get a New Password or Contact BH.
https://www.beautyheaven.com.au/contact-us
Copy and paste this link into a webpage.
Margi Im not having problems logging in as such...Im having problems staying logged in. I log in and then within a minute or two I find im logged out. If I hit 'log in' on a comment it will log me in and take me to the 'Bargains' thread and as soon as i move away from there it will log me out again. I have honestly logged in about 40 times this morning.
I have been having a big problem with the BH website frequently logging me out for the last week or two. I often use Firefox as my browser, but I've had less logging out issues now that I've been using Google, but I still have some issues. I tried clearing my cache, history etc, but this didn't help .... maybe I will try doing this again.
Petal Im using chrome and havent had a problem until this morning. Very annoying. Glad im not the only one though.
I’m not having any issues at all on my iPad, but I can’t stay logged in on my phone. I rarely use my phone to access BH anyway so it’s not the end of the world.
However, I’m just wondering, has anyone else got a U next to their name at the top of the screen?
No I haven't don't know what the U means! Maybe you should contact the BH staff.
I can only access the BH menu on my phone from the Sitemap down the bottom of the page, I can only access BH from my phone as I don't have anything else.
I had the exact same issue for a couple of weeks but it appears to have rectified itself now, site is working as per normal for me (finally!)
I think most people see it on their desktop and no no oneknowswhat it means. Probably our friendly but mischievous aliens
Rose it seems a lot of us have the 'U' next to our profile pic. I like to think its marking is as Ultra Unique and Uplifting :D
Haha of course it does Meedee!
Hi Rose this issue with the letter U has been ongoing since at least December last year and there are 2 forums dedicated to this topic!
https://www.beautyheaven.com.au/forums/anything-but-beauty/the-letter-u-has-mysteriously-appeared-next-to-my-profile-pic?page=2#comments
https://www.beautyheaven.com.au/forums/anything-but-beauty/u-next-to-my-avatar-when-on-homepage
This is a response posted (from another forum) and it’s not causing any issues so get used to it ☺️
Thank you Kassalee. I’ll check it out.
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