Birthday points = 0
Birthday points = 0
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Hi Bh ladies I got an email Thursday for my birthday saying i was getting 100 birthday points, when i went into my beauty heaven it said happy birthday but 0 points not 100. I sent 2 emails one Thursday and one yesterday but probably not to the right person! Who deals with point problems? Please help
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You may wish to contact Laura : laura@beautyheaven.com.au. She's the Online Manager. Hope you get your points!
Thank you!
I received the same email on Thursday and have not received my points either. Emailed Laura too, hope I get a response :)
Hi Beauties, I am having the same problem. Received a birthday message but no points. Emailed info and Carli over a week ago, who passed it onto the tech people. I am still waiting for the points to be added. I'm not sure what is going on. Very hard to communicate with anyone at BH HQ's. My birthday was in June. Hopefully someone will fix the problem. SandraXxX
Same here. Just looked and it says my Birthday points are 0. My birthday was in June also Neilrawson
Me too ladies! My birthday was at the start of July and I also received 0 points. I emailed Laura to enquire but I havent heard back yet either.
Has anyone else not received their birthday points lately? I had an email about my birthday points a couple of weeks ago but they didn't ever arrive.
Cat lover are you OK???? I know jatz didn't get her points when she should have. No idea whether they have been credited now though.
Completely off topic, I know, but I minded Granddaughters over night Saturday, husband came home to tend to the pusses - they refused to go to bed for him!! Went like lambs for me next night!!!! Hugs to you and Clive puss, cat lover.
Awwww!!!! Your kitties love you SO much Trish. I hope Mr Trish isn't too put out!
I've had a pretty awful week getting my head around the changes that are happening at the moment with my upcoming move. I don't cope well with stress at all so thank goodness Clive has been here to comfort me.
Love to you and your cheeky little darlings Trish xoxo
Nope, my birthday was 5 weeks ago, I got an email but no points.
Same here and mine was in the end of May.. but I didn't follow up the error because of all the changes going on
I neither received the points for my birthday yesterday, nor did I get an email. I'm sending them one right now to hopefully get it sorted.
EDIT @ 9PM: I've now got the points, thanks Beth & BH team!
That's good, Seashells. Nothing like a points boost with Beautorium not too far away. I'm pleased you emailed.
You probably need to email too, notsojayne and strike.
There are quite a few birthday points threads. I posted on one of them about not getting my birthday points (for 27th) & I wasn't going to email BH because I thought they'd be too busy with mini-beautorium.
My points came through yesterday! Yay 100 points! Thanks BH!
Hi everyone, my birthday was at the end of May. I didn't receive an email or the point. I sent Laura a email yet. Hope I do next week. They will be busy. Good luck.
I just saw this, beautyfun. Did you end up getting your birthday points? The person to email is Lauren, not Laura.
I've uploaded a cake on the Birthday thread, here: www.beautyheaven.com.au/forums/anything-but-beauty/having-a-birthday-this-week-post-it-here-and-well-send-a-cheer?page=364#comment-4440566
Thanks for letting us know. I still don't have them. I will email Lauren. Good luck everyone!
Can you please let me know her email or where to find it. Thanks.
I didn't receive my birthday points either and I've emailed the general enquiries email twice now. Does anyone know if Laura is still the correct person to email about this since this thread is a bit old now? Any help appreciated!
I emailed Lauren regarding my birthday points and they were added immediately. She didn't respond back to let me know as I'm guessing she's busy but I noticed my points went up.
It was your birthday, Princess Perfume? Email Lauren, not Laura.
I've uploaded a cake onto the Birthday thread, here: www.beautyheaven.com.au/forums/anything-but-beauty/having-a-birthday-this-week-post-it-here-and-well-send-a-cheer?page=364#comment-4440570
Aww thanks M8 you're a sweetie! It looks like it was once Laura and now it's Lauren! Pardon my stupidity! I'll email Lauren now.
Happy birthday. Have a great day!
I did what misfortune8 said and got a email back in less than 5 minutes and also my point. Good Luck
I wanted to email Lauren about my missing birthday points, but is that too harsh (given that I’ve already commented?
Lauren can't read every single post on the forum, I'd email her, Tee!
Cake for you also, on the birthday thead: www.beautyheaven.com.au/forums/anything-but-beauty/having-a-birthday-this-week-post-it-here-and-well-send-a-cheer?page=364#comment-4440577
Is it lauren@beautyheaven.com.au?
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